BASAR provides non-clinical facilitation and self-guided experiences designed for personal reflection and internal awareness.

• BASAR does not provide therapy, counseling, medical treatment, or psychological services

• No diagnoses, assessments, treatment plans, or clinical interventions are offered

• Services are experiential and reflective in nature

Participation at BASAR does not replace care from licensed mental health, medical, or emergency providers.

By booking or participating in a BASAR session, guests acknowledge and agree that:

• Participation is voluntary and self-directed

• Experiences may include silence, guided prompts, sound, tonal layers, subtle frequencies, or environmental cues

• Individual responses vary, and outcomes are not guaranteed

• Guests may opt out of any activity at any time

Guests are responsible for choosing what feels appropriate for them and for communicating personal comfort levels.

BASAR facilitators do not:

• Provide crisis intervention or emergency support

• Diagnose or treat mental health conditions

• Offer medical or psychological advice

If a guest appears to need clinical or urgent support, BASAR may recommend outside resources or referrals.

• Listening Sessions (one-on-one) require advance booking

• Self-guided or facilitated experiences may be available as walk-ins, subject to availability

Session availability, duration, and structure are determined by BASAR and may vary.

• A late cancellation is any cancellation or change made less than 24 hours before a scheduled session

• Late cancellations and missed appointments are non-refundable

Guests may reschedule appointments with at least 24 hours’ notice, subject to availability.

Rescheduled sessions must be completed within the timeframe allowed by the booking system.

All services are non-refundable once delivered.

No refunds are issued for:

• Late cancellations

• Missed appointments

• Partial attendance

• Discomfort arising from voluntary participation

To maintain a calm and intentional environment:

• Shoes may be removed in designated areas

• Silence or low-volume presence may be encouraged

• Phones and personal devices may be limited during sessions

Guests are expected to respect the space, facilitators, and other participants at all times.

BASAR reserves the right to:

• Refuse service when boundaries are not respected

• End a session if safety, respect, or policy adherence is compromised

In such cases, refunds will not be issued.

Participation in BASAR services indicates understanding and acceptance of these policies.